They can access your account and submit a ticket for further investigation to confirm the reason for this problem. If the issue persists, I recommend contacting our QuickBooks Desktop Support. Proceed to print a sample check after the process.įor your reference, check out this article for a complete guide: Troubleshoot PDF and Print problems with QuickBooks Desktop.Locate the QuickBooks PDF & Print Repair Tool.After you finish the download and installation of the tool, run it.The first thing you can do is download and install the QuickBooks Tool Hub.Then, you can run the QuickBooks PDF & Print Repair Tools to fix some missing components. Let's download and install the QuickBooks Tool hub. Possible reasons for the QuickBooks Desktop to shut down while printing include missing pdf components. I'll share additional troubleshooting steps with you so you can print successfully. Let me know if you have additional questions or concerns. I'll be sure to keep an eye out for your replies. Once submitted, you'll receive email updates and notifications of the progress and will be informed once it's been resolved. If this is needed, an agent will need to perform all necessary troubleshooting steps to connect with our engineers, then submit the investigation to our team. Our engineers can investigate this matter and submit an updated fix. Have you noticed any error messages before the program crashes? If so, can you provide a screenshot of the error?Īny extra details you can provide will help me narrow this issue down as much as possible.ĭue to the volume of this concern, this may need to be escalated to our Engineering Team for further review.Have you tried using a different user both in QuickBooks and Windows?.Does this only happen to one computer? Or have you noticed this for all installations of QuickBooks on different computers?.This way, I can ensure we have covered all ends. Thank you for taking the time to follow along with the thread and trying all the suggested steps by my colleagues above, and wanted to ask a few more questions to get a better understanding of the issue and narrow down the root cause.
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